Privacy Policy

Rais & Sons Inc is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.

Effective Date: January 1, 2026 • Last Updated: September 2026

1. Overview & Commitment

This Privacy Policy describes how Rais & Sons Inc ("we", "our", or "us") collects, uses, protects, and discloses personal information when you visit or make a purchase from our website. We do not sell, rent, or trade your personal information to third parties for monetary gain.

2. Information We Collect

We collect information you provide directly to us when using our services:

Contact Information: Name, shipping address, billing address, and email address.
Transaction Details: Items purchased, order value, payment status, and order fulfillment history.
Communications: Messages, customer support inquiries, and product reviews submitted to our platform.
Device & Usage Data: IP address, browser type, operating system, and pages visited, collected automatically via cookies to improve site performance.

3. How We Use Your Information

We use the collected information for specific, lawful business purposes:

To process, fulfill, package, and ship your orders through trusted carriers.
To provide order confirmation emails, shipment tracking details, and invoices.
To respond to your inquiries, customer service requests, or return requests.
To protect against fraud, unauthorized transactions, and potential security threats.
To send promotional emails and discount codes only if you have voluntarily subscribed to our newsletter.

4. Sharing Information with Service Providers

We only share your information with trusted third-party partners strictly necessary to operate our online store, including:

Logistics & Freight Carriers: USPS, UPS, FedEx, and freight partners to deliver packages to your physical address.
Payment Gateways: PCI-DSS compliant payment processors that handle credit and debit transactions securely.
Cloud & Hosting Infrastructure: Secure servers adhering to modern SOC-2 and ISO encryption standards.

5. Data Security & Storage

We implement industry-standard 256-bit SSL (Secure Sockets Layer) encryption to protect sensitive data transmitted between your web browser and our servers. Access to personal consumer data is restricted exclusively to authorized staff requiring access to perform order fulfillment.

6. Your Privacy Rights (CCPA / GDPR)

Depending on your location, you may have the right to request access to the personal data we hold about you, request corrections to erroneous records, or request deletion of your information from our database. To exercise your rights, please submit a written request to Sales@raisandsonsinc.com.

7. Contact Our Privacy Officer

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Rais & Sons Inc

Attn: Privacy & Compliance Officer

Email: Sales@raisandsonsinc.com